Are there sustainable Best Practices around the world?
Following are the answers from multiple panellists during GK3 – Sustainability First panel. (See un-synthesised report)
Ugabytes - Uganda: Ugabytes has a regional network, going down to the national and the individual telecentre levels. These layers contribute to the sustainability of each other at the individual telecentre level. This is achieved by packaging services at all levels (Sulah Ndaula – Executive Director, Ugabytes).
Grameen – Bangladesh: In the Bangladesh model, the scale up is very ambitious, but we are very optimistic about the model. It is not donor funded and there is a lot of stress on individual entrepreneurship. Telecentres are considered self supportive enterprises with the owner investing some capital to start it (A.M.M. Yahya, Director, Grameenphone CIC)
ICTA – Sri Lanka: In Sri Lanka, the concept of entrepreneurship has moved from the individual to the community, a community based organization (CBO) being taken as the entrepreneur. Another factor is that the telecentre initiative is not an isolated one. It is linked to various ongoing ICT4D activities,(i.e. e-SriLanka), which is about building the IT capacity and infrastructure. At the same time, developing innovative technologies for rural areas. Rural BPO (Business Process Outsourcing) projects, the e- governance initiative, subsidy voucher scheme etc.. (Reshan Devapura, COO, ICTA)
OneRoof – Maxico & India: The OneRoof initiative has discovered that optimism about sustainability varies from country to country and the same is true about the challenges encountered. OneRoof model worked very efficiently in India, but it was not so much successful in Mexico (Miguel Raimilla, Director, OneRoof).